While doing so, I have been researching the AEC's Service Charter and AEC Corporate Values.
One of the AEC's three commitments is:
"An informed community
We will provide you with timely and accurate
information on electoral matters. Wherever possible,
we will provide this information in a language or format
suitable to you."
Furthermore, a "Value" of the AEC is Service:
"We value: Service
We aim to provide you with:
-convenient and accessible polling places
-assistance when required, for example on
-privacy at the polling booth when you are voting
-postal and pre-poll voting options, if you cannot
easily access a polling place
-enrolment and other forms that are easy for you to use
-clear, accurate and timely advice"
I will let the reader determine what "timely" means in this matter. Perhaps within a week? Or before a serious recount of Senate votes commences?
I am remaining confident that the AEC will deliver a response within a reasonable timeframe.